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Sophisticated financial aid scammers continue to prey on college students, often leading to disastrous outcomes for the vulnerable victims. It’s essential to stay informed about the latest financial aid scams to avoid falling into an undesirable situation. Here are some of the most prevalent scams impacting students as we enter the cold winter months.

  1. Ghost Student Scams

Criminals are savvier than ever, thanks to the proliferation of artificial intelligence tools that can mimic a student. Using stolen credentials from the dark web or other nefarious methods, a criminal can steal your identity to access secure websites, such as www.studentaid.gov. Once the criminal accesses your account, they can change communication preferences to avoid easy detection by a student. Submitting a falsified FAFSA in the victim’s name, the criminal will then attempt to apply to various schools to collect a financial aid refund after a few weeks of phony coursework. After disappearing, the criminal may try to do the same at other institutions before the victim realizes they’re a victim of identity theft.

Students should carefully store all credentials in a secure app or a safe place at their personal residence. It’s always a good idea to enable multi-factor authentication methods to prevent unauthorized access to confidential accounts, such as www.studentaid.gov. In the event of an account breach, it’s important to remember that time is of the essence. Contacting the appropriate entities to regain access to your account is a critical step in deterring the scammer’s ability to perpetrate the crime further.

  1. FAFSA Filing Fees

Simply put, you will never need to pay a filing fee for completing the FAFSA. Students can securely (and freely) complete a FAFSA on www.studentaid.gov. Fraudulent organizations with suspicious .org websites may allege that their service “files” a student’s FAFSA with the Department of Education for a low filing fee. No entity may charge a student for filing FAFSA. Remain cautious of any entities that claim otherwise.

  1. Fake Loan Forgiveness Scams

Charlatans often prey on college students who have student loan debt. One of the more ongoing financial aid scams over the last decade has been illegitimate loan forgiveness scams. Scammers often impersonate Department of Education officials to coerce individuals into believing that their loan forgiveness method is legitimate. Once the scammer convinces (pressures) the student into believing that their loan forgiveness tool is genuine, the scammer obtains sensitive information from the student, including their bank account and FSA ID. At this point, the scammer often disappears with a person’s stolen identity to commit further financial crimes.

There are no easy ways to discharge a student’s student debt obligations immediately. If you are unsure about the validity of a loan forgiveness opportunity, stop what you are doing and contact your institution’s financial aid office before proceeding with the person’s demands. A seasoned financial aid pro can detect the telltale signs of a loan forgiveness scam before it’s too late.

  1. Scholarship Redemption Fees

As highlighted in earlier editions of the financial aid newsletter, scholarship redemption fees continue to be an ongoing scam in the financial aid arena. Scammers create a fictitious scholarship organization that doles out various scholarship opportunities. However, there’s always a hitch to receiving the award. Perhaps the most significant barrier to “accessing the award” is paying a redemption fee to the fraudulent organization to process the scholarship request. Dignified scholarship organizations will never attempt to collect a processing fee for scholarship or grant assistance. Any organization that alleges otherwise is an illegitimate operation that is preying on vulnerable college students desperate to access financial aid funding.

  1. Impersonation of College Officials

Artificial intelligence is creating a more sophisticated network of fraudsters who are generating more realistic phishing emails to naïve college students. One of the more classic phishing scams involves impersonating a credible college leader, such as the director of financial aid or the college president. Once the scammer convinces the college student into making an “extra tuition payment” to cover an “unexpected fee,” they often disappear with the student’s payment (often in the form of gift cards). In more dire scenarios, the impersonator may obtain sensitive personally identifiable information from the college student, which can create an identity theft scenario.

If you receive an email that sounds too good to be true or a message that highlights immediate concern that does not make sense to you, it’s best first to hit the pause button and talk to a trusted source. While in-person is always the best method, picking up the telephone to contact a trusted source at the College can quickly dispel inaccurate information displayed in an unauthentic email.

Verify that the dubious email is from a legitimate person at the college or university. Does the sender’s email have a weird name followed by an unrecognizable domain name? If so, that should alert you to immediately discard the email as it’s a classic phishing attempt. Even with advances in artificial intelligence, phishing emails continue to be susceptible to poor grammar.

Finally, no college official will ever ask you to make any payment via a gift card or other odd payment methods. You can always contact the Business Office to inquire about the status of your account.

Red flags are numerous in all these scams. Upfront payments in a hasty manner are a common denominator in financial aid scams. Requests to obtain access to secure websites, such as www.studentaid.gov, are another red flag. According to the Federal Student Aid Office, no other person except the account holder should have access to a person’s FSA ID.

Like other scams in real life, financial aid scams rely on high-pressure tactics to lower your guard temporarily. Terms often associated with financial aid scams include “act now” and “first come, first served.” Expect the liberal usage of “guaranteed” in financial aid scam communications, whether it’s done orally or in writing.

As outlined in the fifth scam, unfamiliar contact information from non-government entities should serve as a significant red flag. Department of Education officials will never communicate from an odd-sounding email address. Scammers will also use poor grammar with an unusual number of typos in emails or letters. Avoid clicking on any links that appear questionable. Once again, when in doubt about the validity of a communication piece from an untrustworthy source, feel free to contact your school’s financial aid office for more clarity before proceeding with the request.

Falling prey to a financial aid scam can have life-altering consequences for a college student. Understanding the scams outlined in this article can prevent an unfortunate outcome that impacts too many college students on an annual basis.

 

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