Goldey-Beacom College is eager to add qualified, enthusiastic staff and faculty members to the GBC team. Below you will find the listing of positions we currently have available at our Pike Creek Delaware campus.
If interested, please fill out the GBC Employment Application.Employment Application
Assistant Bursar (Full Time)
Goldey-Beacom College is accepting applications for a full-time Assistant Bursar position. The position is 40-hours per week. Hours are Monday – Friday 8 am to 5 pm. Hours may vary to meet the needs of the Business Office; evenings and weekend coverage may also be required. The Assistant Bursar provides direct support to the Executive Director of Finance and HR in managing the operations of the Business Office. This includes supervision of staff, overseeing all aspects of student accounts (including working with parents and students), maintaining positive relationships with outside servicers and close interaction with other departments within the College. As an integral member of management, the Assistant Bursar must lead by example and at all times represent the department favorably.
Job responsibilities include the following:
- Responsibility for management and oversight of the daily operations of the Business Office, including the direct supervision of the Business Office staff.
- Perform and oversee tasks related to compliance with regulatory procedures and reporting requirements, including processing of Form 1098-T, escheat of unclaimed credit balances, and all other compliance matters related to student accounts. This includes compliance of FERPA, PCI, Red Flag and Safeguard Rules regulations.
- Supervision of Business Office operations, including overseeing the accurate and timely processing of payment transactions, processing of overpayment refunds, and issuance of student refund checks in compliance with Title IV Cash Management regulations. Reconcile monthly, the Federal Direct Loan activity and ensure complete and accurate program year closeout activities. The Assistant Bursar is also responsibility to ensure accurate and timely billing to all students, including posting of manual charges and credits, preparing sponsored bills/invoices, and handling billing questions from students, authorized representatives, faculty and staff.
- Assists with Collection related matters, including letters and phone calls to delinquent borrows, settlement negotiations, collection agency placement and relationship management with collection agencies.
- Ensure the provision of excellent customer service to students, parents, faculty and staff, and exercise discretion and sound judgment.
- Monitors and tracks student health insurance plan automatic enrollment and the on-line waiver process. Ensure charges are accurate and credits for waivers are processed to student accounts in a timely manner. Complete student insurance premium billing reconciliations and payment to vendor.
- Support long range planning and assessments goals of the College. Participate in the development of policies, implementation programs with consideration of compliance and audit issues.
- The position is expected to support technological advancement to meet the operational needs for best business practices.
Qualifications: Good working knowledge of Business Office operations and other related student service areas. The candidate should also possess a general knowledge of financial operations in a higher education environment. Demonstration of basic knowledge of general accounting concepts and principles, as well as, demonstration of expertise in the Microsoft Office Suite. Superior customer service skills with strong and effective interpersonal skills, a keen ability to listen and remain professional, and the ability to maintain confidentiality. The successful candidate will ensure compliance with all applicable laws, regulations and institutional policies. This person will also make certain the office pursues the best strategies, technologies and promotes fiscally responsible decision-making. Demonstrated ability to handle complex and multiple tasks in a professional and efficient manner. Strong organizational skills with attention to detail. Excellent oral and written skills and the ability to communicate comfortably with students, colleagues and external constituents.
Education: Bachelor's Degree in Accounting/Finance or a combination of degree in a related business field and equivalent experience required.
Experience: Minimum of 3 years of experience in the administration of student account services including accounting, collection and cashiering functions. Exposure to federal regulations and compliance. Work history showing progressive responsibility experience. Experience must include at least 1 year in a managerial or supervisorial role in higher education.
Interested applicants should send a resume, letter of application, and a completed GBC Employment Application to Susan Mannering, Executive Director of Finance and HR, Goldey-Beacom College, at firstname.lastname@example.org. Resumes will be accepted until the position is filled.
Food Service Assistant (Part Time)
Goldey-Beacom College is accepting applications for part-time Food Service Assistant. The position is no more than 20 hours per week; Mondays – Thursdays 11 am to 4 pm; mid-August through May; Saturday hours when classes are scheduled, year-round. In addition, evenings and weekend coverage may be required. Principal job duties include, but are not limited to, taking orders from customers, food preparation, and kitchen maintenance. Candidates must have the ability to lift at least 35 pounds daily or when needed. Applicants are expected to have a strong background in computers with knowledge in Word, Excel, and Outlook applications and strong communication abilities, including excellent writing skills. A high school diploma is required and food service experience with ServSafe certification is preferred. Interested applicants should send a resume, letter of application, and a completed GBC Employment Application to Renee Saxton-Forgue, Food Service Manager, Goldey-Beacom College, at email@example.com. Resumes will be accepted until the position is filled.
IT Support Specialist (Full Time)
Goldey-Beacom College is seeking a motivated and technology-oriented candidate to immediately join the Office of Information Technology. The Specialist is primarily responsible for effective support and preventative maintenance of technology at Goldey-Beacom College. This entry-level position troubleshoots problems and provides resolutions for technology issues and requests, including desktop computers, laptops, mobile devices, projectors, software (including installation), and many other devices. This is a full-time position, working 40 hours per week (occasional Saturday support).
PRINCIPAL DUTIES AND RESPONSIBILITIES
Reporting to the Dean of Information Technology, the Specialist will be responsible for the following functions, which include, but are not limited to:
- Deploy new computers, printers and peripherals
- Computer setup for new hires, moves, and changes (file migration, user preferences, etc.)
- Collaborate on the creation and testing of staff computers
- Provide fixes and modifications of installed software
- Maintain network printers
- Maintain physical security of technology equipment
- Diagnose and replace computer components (hard drive, memory, optical drives)
- Diagnose network and wireless issues (connectivity, network port patches)
- Provide basic desk side support for Microsoft Office and Office 365
- Research hardware/software problems and place service calls as needed for computers, projectors, printers, and peripherals
- Comply with department and Goldey-Beacom College policies and procedures
- Complete assigned customer service requests (work orders) on timely basis
- Perform all other duties as assigned
- Be capable of properly lifting up to 55 pounds
MINIMUM KNOWLEDGE AND SKILLS REQUIRED
- Bachelor's Degree or other relevant technical certificates preferred
- Two years of PC/Mac/printer hardware configurations and troubleshooting experience
- Experience installing and troubleshooting software and hardware
- Knowledge of desktop security/networking and standards, and working knowledge of local area networks (wired/wireless)
- Familiarity with Microsoft Office applications
Other Skills/Job Requirements
- Strong technical troubleshooting and resolution skills with demonstrated ability to learn new skills quickly
- Strong research and analytical skills for more complex issues/problems
- Must be able to work independently on complex work with minimal direction as well as collaboratively within a team setting
- Excellent communication (including writing), collaboration, organizational and time management skills including the ability to multi-task, prioritize, and independently manage a changing workload and schedule for self and assigned student staff in a wide variety of settings and situations
- Strong background in customer service
- Proven ability to perform well under stress when confronted with emergency, critical or unusual customer situations, ability to maintain a strong sense of urgency, appropriate use of judgment as to when to escalate difficult situations or seek guidance
- Ability to follow up on assignments and complete tasks in a timely manner
- Attentive to detail and documents work as well as communication with clients through ticket tracking system
- Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non- technical colleagues at all levels in the organization and ability to adapt and respond to staff, faculty, and student IT needs
- Accept, understand the privacy and confidential information policies
Interested applicants should send a resume, letter of application, and a completed GBC Employment Application to Emily Jackson (firstname.lastname@example.org), Dean of Information Technology, Goldey-Beacom College, 4701 Limestone Road, Wilmington, DE 19808.
Review of applications will begin immediately, and applications will be accepted until the position is filled.
Librarian (Part Time)
Goldey-Beacom College is seeking a motivated candidate to join the Library staff of the Hirons Library and Learning Center at the College. Responsibilities of this part-time position include covering the Circulation Desk to assist users of print and online resources, developing LibGuides, assisting in copy cataloguing, providing services, such as teaching information literacy to graduate and undergraduate students, and supervising student aides. Some weekend and evening hours will be required. Candidates for this position must possess a Master’s degree in Library Science from an ALA accredited institution, have one or more years of experience in an academic library in either technical or public services, and be capable of lifting up to 25 pounds. Excellent computer and communication skills, including excellent writing skills and Microsoft Excel, are required as well as a strong background in customer service. Interested candidates should send cover letter, resume and a completed GBC Employment Application Russell Michalak, Director of Library and Learning Center, at email@example.com. Resumes will be accepted until the position is filled.
Maintenance Custodian (Full Time)
Goldey-Beacom College is accepting applications for a full-time Maintenance Custodian. The position is 40 hours per week with 1 hour lunch taken each day, running from Tuesday through Saturday, for a total of 45 hours per week; evenings and additional weekend coverage will be required. Principal job duties include, but are not limited to, dusting, vacuuming, and cleaning classrooms, vacuuming or steam-cleaning furniture, sweeping, mopping, and/or vacuuming hallways, emptying and cleaning ash trays and cigarette receptacles, cleaning windows, sweeping and mopping stairs, wiping down walls, and cleaning and sanitizing restrooms in accordance with established practices and procedures. During inclement weather, candidate must be able to report to campus to clear walkways of snow and clean up during snow storms. Candidates must have the ability to lift at least 50 pounds daily or when needed. Applicants are expected to have some understanding of computers with knowledge in Word, Excel, and Outlook applications and strong communication abilities, including writing skills. A high school diploma is required and custodian experience is preferred. Interested applicants should send a resume, letter of application, and a completed GBC Employment Application to Meezie Foster, Director of Facilities and Plant Operations, Goldey-Beacom College, 4701 Limestone Road, Wilmington, DE 19808, or to firstname.lastname@example.org, by September 29, 2017.
Accounting Instructor (Part Time)
Goldey-Beacom College is looking for a part-time faculty member to teach accounting courses, including Advanced Accounting, Principles I and II, and Accounting Information Systems at the undergraduate level. A master's degree in Accounting or a closely related field is required. A CPA is preferred. We are looking for master teachers with college-level instructional experience who have a desire to work closely with students. Indicate if you are available to teach during the day or evening or both. Please submit a letter of interest, current vita, completed GBC Employment Application, and graduate transcripts to email@example.com.
MBA Instructors (Part Time)
GBC is looking for potential part-time faculty members for the Master of Business Administration program. A terminal degree (e.g. DBA, Ph.D., JD, DM) from a regionally accredited institution of higher learning in the field is required, as well as related work experience and a desire to work closely with students.Teaching experience is preferred. Classes are offered one evening per week for eight weeks or all day on alternating Saturdays four times per eight-week session.
Microsoft Office Instructors (Part Time)
Goldey-Beacom College is looking for potential part-time faculty members to teach Microsoft Office 2016 courses that lead to certification. There is a course devoted to each package: Word, Excel, Access, and PowerPoint, as well as an Advanced Excel class. A master’s degree is required, as is certification in the package being taught. Teaching experience is preferred, and a desire to work closely with students is essential.
Undergraduate Day and Evening Instructors (Part Time)
Goldey-Beacom College is looking for potential part-time faculty members to teach daytime undergraduate level Math courses (MAT 109 - Basic Algebra through MAT 298 and MAT 299 – Calculus I and II, or STA 326 and STA 327 – Statistics I and II), Psychology courses (PSY 160 - Introduction to Psychology with possibility of other psychology courses in the evening) and possibly English courses (ENG 175 – Critical Writing I and ENG 176 – Critical Writing II). A master’s degree in the field or a closely related field is required. We are looking for master teachers with college-level instructional experience who have a desire to work closely with students. Be sure to indicate whether you are available to teach during the day or evening or both.
Goldey-Beacom College is an equal opportunity employer.